Submitted by Walter Whal on Fri, 02/03/2017 - 16:34
In an age of rapid technological advancements and exciting new applications designed to improve office productivity, it is easy to neglect one of the most important customer-oriented technologies available to businesses. Voice over Internet Protocol (also known as Voiceover IP or VoIP) is not a new type of technology, but it is still one of the most effective ways to improve communication between you and your customers. If you are still using a traditional analog business phone system, it is past time to make the switch to more user-friendly VoIP technology.
Submitted by Walter Whal on Fri, 01/13/2017 - 13:07
So much business is conducted internationally that it is almost necessary to have a fast and easy way to translate documents. Fortunately, there is now technology available that allows the language of a document to be translated directly from your laser printers. There are several benefits to this type of technology.
1. Saves Time
Having to type a document in multiple languages or use a translator can be time consuming and require redundant work. Using this new technology, documents can be quickly printed off in multiple languages. By simply placing a document on a copy machine, character recognition provides a translation swiftly and prints out the document in the language of your choice.
Submitted by Walter Whal on Thu, 12/08/2016 - 19:28
In order to improve the efficiency of your office, examine the work processes that you currently undertake. Here are a variety of ways that you can improve the productivity of your office.
Put Your Head in the Clouds
Cloud-based storage is continuing to grow and innovate how data and content are stored and backed up. For small businesses, the cloud option is almost always preferable to investing in and maintaining their own servers.
Submitted by Walter Whal on Fri, 11/18/2016 - 16:10
Increasing office productivity should be a goal of any office manager. Getting your staff moving more quickly and making tasks move seamlessly is a hallmark of a good office. Your productivity can go through the roof if you simply follow some time-honored actions that managers have been using for years to get their office running better.
Submitted by Walter Whal on Fri, 10/21/2016 - 18:09
The way you manage your business can really affect which employees stay and which ones go. Good management is especially important when you run a small business because you are more likely to interact with workers at every level. Utilizing a few simple small business tips can really motivate your employees to do their best.
It can be beneficial to actually get to know your workers. Talk with your employees about topics not related to the workplace. While getting engaged is good, it is also important to know when to step back. You do not want to be the type of boss who micromanages every last detail.
Submitted by Walter Whal on Fri, 10/14/2016 - 17:27
In order to save money, many small businesses eliminate certain perks. However, this can cost you in the long run because your best employees may leave to go somewhere where they can get those benefits. Follow viable small business tips so that you retain the best workers and remain competitive in your industry.
Even businesses with a less than a dozen workers can generally qualify for good health insurance plans. If you can get a plan that extends to an employee’s immediate family members, then that is even better.
Submitted by Walter Whal on Mon, 03/28/2016 - 23:27
“According to the Customers 2020 report, customer experience has overtaken price and product as the key brand differentiator. To put it simply — the future of business success relies on providing superior customer service.”
So, how can you improve in the customer service department to delight your customers? Here are a few key points to consider: