You do not need to invest in a costly ongoing training program to increase productivity in your office. There are a number of ways that you can identify and address work capacity issues yourself. Each approach has its own angle to improve workflow.
Look at your steps you take to help customers prepare better files and identify problems. How can they be optimized? Perhaps you can automatically repair some files. Streamlining procedures helps in customer compliance.
Customers will view file submission training as a value added service, while your prepress department will reap the benefit of receiving higher quality files. Another solution for better quality files is to hire additional staff in the prepress department. This will facilitate a more rapid turnaround because the additional staff can fix and properly preflight files.
Take a look at the functionality of the digital printing software that you are using now. Are there certain sticking points in it that you wish could be addressed? The answer to your productivity issues may rest solely on what your software is lacking. Check out your software options to improve your web to print or preflight software processes.
Procedural solutions to enhance productivity cost the least in initial training costs. Training customers, hiring more staff, and investing in new software costs more. Analyze the options and see what will increase productivity in your office.
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